Contact DateMyAge Customer Service
DateMyAge Phone Numbers and Emails
Toll-Free Number:
-
(800) 291-5025
DateMyAge Emails:
DateMyAge Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
DateMyAge Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call DateMyAge is (800) 291-5025. 57% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as DateMyAge may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
DateMyAge Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call DateMyAge is (800) 291-5025. 57% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 3 minutes.
Be prepared for the call as DateMyAge may ask you for the following information to identify you as a customer: email, first and last name or customer id or account no.
People call DateMyAge mainly because of activation/ cancellation, account, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact DateMyAge is support@datemyage.com. 67% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact DateMyAge?
Most Popular Number:
| Total calls: 2 278 | Issues resolved: 132 | Last call: Mar 6, 2026 |
Contact Information
DateMyAge Website:
DateMyAge Help Center:
Corporate Office Address:
DateMyAge Customer Service Reviews
You can never get through to talk with someone in person. This website is a scam and has taken several thousand dollars out of my account when I would send a gift of a heart, I was charged 399.00 dollars for each gift I had a death in my family only to come home to find a bank account drained do not use this dating website unless you have several thousand dollars to give away boy did I get scammed and now paying the price.
No live person. When you want to cancel they dont actually let you because the automated system doesnt complete the action.
The page freezes and then no email confirmation ever comes letting you know they have cancelled your subscription.
Know live agent to answer calls. Bot system seems to be how they fails customer service.
Horrible, fake, invasive and I asked and asked for a cancelation and refund, there was no one to help. I tried to cancel this numerous times and nothing.
Give me back my money and stop bothering me.
You're a fake *** web site to lure in people. Fake
It can take a little patience to delete your profile/account since they want to make sure its really you, but its doable and straightforward once you follow the steps. Customer support is available, and while you might need to wait a bit, you do eventually reach a real person who helps you out properly (unlike other apps i used befoe).
Submitting a support request isnt instant, but it does get resolved without going in circles. User's recommendation: Worth using this site /// they send mostly helpful, relevant messages, and while you may need to adjust a few settings, its far from spammy.
How Good is DateMyAge's Customer Service?
Summary of DateMyAge Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DateMyAge?
Activation/ Cancellation Question:
- “Can’t find the go here link to cancel my subscription”
- “Cancel”
- “Cancel account”
Payments and Charges Question:
- “Fraud”
- “Billing”
- “Credits”
Account Question:
- “Delete my account !!!!!”
- “My profile is still showing after I deleted my account!”
- “Open in my account again”
Request for Information Question:
- “I am trying to sort out how to pay..”
- “Need help with billing”
- “Cant get help from customer service chat”
Refund Question:
- “Need a refund”
- “Refund”
- “Want a refund”
Product/ Service Question:
- “Can't purchase credits”
- “Complain”
- “Purchase of credits”
Cards Question:
- “Won't take my card”
- “Card won't work”
- “To asked if I can used easypay card to pay for my account”
Website/ Application Question:
- “I want too have deleted this site”
- “I would like to join this website, but I have a few questions first”
- “Not receiving e mails. Can’t get onto site”
Staff Question:
- “I can not pay the fee to using service”
- “Customer service”
- “Service is a mess”
Shipping and Delivery Question:
- “Why i didn't get credits after I paid $69.99?”
- “Wanted to open a video didn't get it but took my 15 credits off account”
- “Filtering by location”
Return/ Replace Question:
- “Change my phone number”
- “Incorrectly charged”
- “You changed me after I canceled.”
Other Question:
- “Suspion”
- “No one answered on the chat”
- “Stop pyments”
Compare DateMyAge Customer Service To
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