Contact DateMyAge Customer Service
How to Reach a Person at DateMyAge
Verified Contact Information
Toll-Free Number:
-
1-800-291-5025
DateMyAge Emails:
Business Customer Service
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Customer Service
Get the Confirmed Status
unsubscribe@datemyage.com
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DateMyAge Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular DateMyAge Phone Number
1 (800) 291-5025
Average Hold Time
00:02:36
Average Calls duration
3 minutes
Most Popular DateMyAge Email Address
support@datemyage.com
DateMyAge Live Agent Availability
2% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
View full overview ›
DateMyAge Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular DateMyAge Phone Number | 1 (800) 291-5025 |
| Average Hold Time | 00:02:36 |
| Average Calls duration | 3 minutes |
| Most Popular DateMyAge Email Address | support@datemyage.com |
| DateMyAge Live Agent Availability | 2% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| DateMyAge Customer Service Rating | 3.2 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Activation/ cancellation, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to DateMyAge | Email, first and last name or customer id or account number |
Call Volume by Day
Contact Information
DateMyAge Website:
DateMyAge Help Center:
Corporate Office Address:
SOL Networks Limited
71, Tower Road
Sliema,
Malta
1609
Malta
Summary of DateMyAge Customer Service Calls
2.3K
TOTAL
CALLS
CALLS
02:30
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DateMyAge?
Activation/ Cancellation Question:
- “I did not want to renew membership. I canceled this service buy it billed my account”
- “Cancel membership”
- “Cancelled Membership Sill Getting Charged”
Payments and Charges Question:
- “Credits”
- “Mode monthly payments”
- “Bill me for canceled account”
Account Question:
- “My 2 account hasbeen charged fraudulently multiply times”
- “Membership”
- “Delete my account !!!!!”
Request for Information Question:
- “Unable to Cgat on discover page. 3rd request”
- “Question about joining”
- “I am trying to sort out how to pay..”
Refund Question:
- “Please refund and cancel this membership. I did this by accident.”
- “Need a refund”
- “Refund”
Product/ Service Question:
- “Problem with cancellation membership”
- “Can't purchase credits”
- “Complain”
Cards Question:
- “Won't take my card”
- “Card won't work”
- “To asked if I can used easypay card to pay for my account”
Website/ Application Question:
- “I want too have deleted this site”
- “I would like to join this website, but I have a few questions first”
- “Not receiving e mails. Can’t get onto site”
Staff Question:
- “I can not pay the fee to using service”
- “Customer service”
- “Service is a mess”
Shipping and Delivery Question:
- “Why i didn't get credits after I paid $69.99?”
- “Wanted to open a video didn't get it but took my 15 credits off account”
- “Filtering by location”
Return/ Replace Question:
- “Change my phone number”
- “Incorrectly charged”
- “You changed me after I canceled.”
Other Question:
- “Free accoumt”
- “Having been trying to reach a human for. 3 months”
- “Suspion”
Compare DateMyAge Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
DateMyAge